Privacy Policy

Privacy Policy for Galore Systems

Last Updated: June 26, 2026

Galore Systems (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our asset tracking and facility management solutions, interact with our interactive digital experiences, or utilize any of our related hardware and software services (collectively, the “Services”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

We may collect information about you or your organization in a variety of ways depending on how you interact with our Services.

A. Personal Data

Voluntarily provided information that identifies you, such as:

  • Contact Information: Name, corporate email address, phone number, and physical mailing address.
  • Business Details: Job title, company name, department, and business registration details.
  • Account Credentials: Usernames, passwords, and authentication details used to access our platforms or dashboards.

B. Technical and Operational Data (IoT & Asset Tracking)

When deployments utilize our IoT tracking hardware, sensors, gateways, or facility management platforms, we process:

  • Location and Proximity Data: Real-time or historical location tracking data of tagged assets, inventory, or equipment via Bluetooth Low Energy (BLE) beacons, LoRaWAN networks, or geographic coordinates.
  • Sensor Telemetry: Environmental or operational metrics captured by deployment hardware (e.g., motion, vibration, temperature, or device connectivity status).
  • Network and Device Information: IP addresses, MAC addresses, firmware versions, signal strength (RSSI), and gateway logs.

C. Digital Experience and Interactive Application Data

If you interact with our experiential marketing setups, 3D holography systems, or AR/VR (Augmented Reality / Virtual Reality) installations:

  • Device and Sensor Inputs: Interaction logs, orientation data, and basic navigation parameters required to render interactive or spatial content.
  • Indoor Navigation Data: Localized indoor spatial tracking parameters used to provide orientation within designated facilities or heritage experience zones.

2. How We Use Your Information

We use the collected data to provide, optimize, and secure our enterprise and industrial solutions. Specifically, for:

  • Service Provisioning: Operating, maintaining, and updating our asset tracking pipelines, facility dashboards, and custom hardware/software ecosystems.
  • Operational Analytics: Generating real-time telemetry, space utilization insights, and asset visibility reports for your organization.
  • Interactive Delivery: Rendering real-time 3D models, directional audio feeds, or AR environments based on user input and proximity sensors.
  • Technical Support: Troubleshooting network coverage issues (BLE/LoRaWAN), hardware performance, or platform bugs.
  • Business Communications: Sending administrative updates, security alerts, technical notices, and corporate responses to inquiries.

3. Sharing and Disclosure of Information

We do not sell your personal or operational data. We only share information under the following limited scenarios:

  • Third-Party Service Providers: We may share data with vetted cloud infrastructure providers (e.g., AWS, Azure), data analytics tools, or hardware manufacturing partners who perform essential infrastructure and hosting services on our behalf.
  • Enterprise Clients: If you use our Services as an employee or contractor of a Galore Systems client, your application activity and tracking telemetry are accessible by your organization’s administrator.
  • Legal Compliance: We may disclose data if required to do so by applicable law, court order, or a government authority, or to protect the rights, safety, and property of Galore Systems, our users, or the public.

4. Data Security

We implement robust administrative, technical, and physical security measures designed to protect your data from unauthorized access, loss, or alteration.

  • Encryption: Data transmitted between IoT gateways, tracking beacons, and our centralized cloud databases is encrypted using standard transport protocols (e.g., TLS/HTTPS).
  • Access Control: Access to operational backend environments and client dashboards is strictly restricted through role-based access controls and secure authentication protocols.

Please note that while we take rigorous measures to secure our systems, no digital transmission over wireless networks (cellular, BLE, LoRaWAN) or the internet can be guaranteed 100% secure.

5. Data Retention

We retain your personal and operational data only for as long as necessary to fulfill the business purposes outlined in this policy, or as strictly dictated by contractual agreements with our enterprise clients and local regulatory compliance. Once data is no longer required, it is securely deleted or anonymized.

6. Your Rights and Choices

Depending on your geographic location and applicable regional frameworks (such as India’s Digital Personal Data Protection Act, or UAE data protection laws), you may have the following rights regarding your information:

  • Access and Correction: The right to request a copy of your personal data or ask us to correct inaccuracies.
  • Erasure: The right to request the deletion of your personal records under certain conditions.
  • Withdrawal of Consent: The right to withdraw consent for processing activities where we rely on your explicit permission.

To exercise these rights, please contact us using the information provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our technology, operational architectures, or legal requirements. The “Last Updated” date at the top of this document will always indicate when the latest revisions were made. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Galore Systems handles your data, please contact our privacy compliance team at:

Galore Systems

Email: info@galoresystems.com

Corporate Office: Bengaluru, Karnataka, India